I'm sorry that you're having trouble with the zoom feature for you flipbook. I haven't seen an email with an address that includes "digbecks" come through support. You might try sending your questions through the link below and/or use another email address in case your message may be going to spam.
We don't recommend publicly posting email addresses (either yours or ours) because of spam. Instead, I would recommend reaching out to us via this link:
Alternatively, you can send files for free via WeTransfer.com without an account. When you send the files, you can post a message through their service.
You might also have your IT department assist you with your email account to make sure that your emails are getting sent.
I just replied to your email.
For anyone else with a question about sending files, I want to clarify--content that you email to our support is private (it may be reviewed by additional members of the support team). Any content that you post on the Answer Exchange is public.