Pan Zoom Incomplete image

Question

HI Justin I'm running In5 2.8.10 and I'm facing the same problem described here, the result is an incomplete image. Y use the Standard and the High Definition options with the same result.

Any idea? Thanks.

Comments

Can you send my an INDD package of just the affected page?

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Hi Justing thx for your support, here's the link to my INDD file.

https://drive.google.com/open?id=0B3rnE6GExlfHcTNmOUJtWS00bjA

Regards.

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Thanks, Cesar! The pan and zoom on the first page is exporting just fine for me.

Can you send me a zip of you output and I'll look at that as well?

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Hi Justin, this is the zip file.

https://drive.google.com/open?id=0B3rnE6GExlfHYUxIYzN6MXNYUDQ

The first pan zoom on my export file wont export complete I can't see the dock icons.

Answer 1

Hi César,

Thanks for sharing the files.

I think the Pasteboard is the issue: Preferences > Guides & Pasteboard > Vertical Margins

InDesign will stop rendering at the edge of the page.

However, even when I update this setting, the image is still being cut off at the bottom.

Other ideas:

1. In the example file, the image is embedded--you could try using an external image.
2. You could also then use Source Image image quality setting--this would bypass InDesign's re-rendering of the images.

Hope that helps!