some external links not opening in lightbox once files are live

Question

I have a few hyperlinks in my document and all have been set to open in a lightbox (so that the back button is not used and the whole bloody file loads again). It works perfectly fine on my local export but not once I upload it to our server. I used the hyperlink in5 menu to make all links open a lightbox and have the checkbox clicked to open external links in a lightbox. Ultimately there are going to be a TON of links to external documents... I hope this is an easy fix.

Left on screen grab is the external link opening in a lightbox on my local system 

Right on screen grab is the result once the files are on our server 

And I should mention this is the only link that does not work as expected. It resides within a MSO so not sure if that is the problem. But again, works like a charm when I open the local copy.

Comments

Still having this issue but looks like you were spammed so it might have been missed. This is a do or die so any advise would be great. I tried every way I could think of to fix this but it is not working once I upload it to our server.

Answer 1

Thanks for your patience. I see that you've contacted us via https://ajarproductions.com/pages/contact.php?category=in5.