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Creating a button whose link is to a "mailto" works when I export to the Web, but it does not work on a webapp
in how_to by (140 points)
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Might be worth taking a look at this:

I'm wondering if using the Hyperlinks widget (in5 > Interactive Widgets) to ensure it opens in a window might make a difference, since the Web App environment is somewhat unique.

Note from the link above that the system has to be configured with a default email client.
Were you able to make an progress on this issue?

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