• Register
Welcome to the in5 Answer Exchange! This a place to get answers about in5 (InDesign to HTML5) and make requests.
0 votes
I just installed IN5.  Have reset my InDesign preferences file.

And yet, I canNOT export anything via In5.

Every time I go to do so, as soon as I click to export, InDesign crash.

I'm on a Mac using Adobe InDesign CC, and I've activated my copy of In5 (which appeared to be a dream come true, but has only proven to be frustrating w/ this particular bug/issue).  H

Help would be appreciated!
in misc by (120 points)
Looking for an answer?  Share this question:
Sorry to hear about this!

Crashes usually occur because of content in the file.

Does this happen when you create a blank new file, save it, and run in5?
Following up...is this still an issue for you? Have you sent us an email with the file for testing? We'd be happy to work on it.

Please log in or register to answer this question.