What if you were missing out on web content just because your Mac wasn’t telling you that you could scroll?

It turns out that this is the default on the current version of OS X. So there’s a good chance you are missing content.

Here’s the short and sweet steps to a solution.

How do I show scroll bars on a mac?

  1. System Preferences (from the Apple Menu) > General.
  2. Change the Show scroll bars setting to Always.

The Problem and the Solution in Detail

Here’s a screen capture from a demo that Keith Gilbert created for a lesson he wrote on creating interactivity from InDesign (such as scrolling frames).

scrollbars hidden

Unfortunately, my Mac isn’t giving me any indication that this content is scrollable (even in Firefox, a non-Apple web browser).

The fix is quick if you know where to find it.

System Preferences (from the Apple Menu) > General.

find the general preferences

Here’s how Show scroll bars setting typically looks by default (with Automatically based on mouse or trackpad selected).

Yes, a “magic” mouse can cause scroll bars to be hidden with this default setting.

by default, set to auto show

Change the Show scroll bars setting to Always. This will force the scroll bars on whenever there is scrolling.

changed to always show

And there’s the scroll bar! The change is typically visible right away.

scrollbars visible

Want to create your own scrolling frames with InDesign?
Click here to subscribe and get a free extension.

Want to create scrolling Frames from InDesign?

Subscribe and we'll send you the Universal Scrolling Frames extension.

Works with the following export formats:

  • EPUB (Reflowable & Fixed Layout)
  • HTML
  • Publish Online
  • DPS
  • in5 HTML5
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